Shipping Policy
At RVS Travels, we strive to ensure that any physical products, travel documents, or other materials you purchase from us are delivered to you in a timely and efficient manner. Please review our shipping policy below.
1. General Shipping Terms
- Shipping Methods: We offer a range of shipping methods to suit your needs, including standard and expedited shipping. The available shipping options will be displayed at checkout based on your location.
- Shipping Destinations: We currently ship to locations within India. If you are outside of India and wish to place an order, please contact our customer service team at accounts@rvstravels.in to discuss potential options.
- Order Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Charges
- Standard Shipping: Standard shipping charges are calculated based on the weight of the package, destination, and selected shipping method. The total shipping cost will be displayed at checkout.
- Expedited Shipping: Expedited shipping is available at an additional cost. This option can be selected during checkout, and the associated charges will be displayed before completing your purchase.
- Free Shipping: From time to time, we may offer promotions that include free shipping. Please check our website or promotional materials for current offers.
3. Delivery Timeframes
- Standard Shipping: Delivery typically takes 5-7 business days, depending on your location.
- Expedited Shipping: Delivery typically takes 1-3 business days, depending on your location.
- Delivery Delays: While we strive to meet the estimated delivery times, please note that delays can occur due to unforeseen circumstances such as weather conditions, strikes, or customs delays. We are not responsible for such delays but will do our best to assist you if they occur.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
5. Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package from the carrier, we will contact you to arrange re-shipment. Additional shipping charges may apply.
6. Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please notify us immediately at accounts@rvstravels.in. We may require photos of the damage and the packaging to process a claim with the carrier.
- Lost Packages: If your package is lost during transit, please contact us, and we will work with the carrier to locate your package or provide a replacement if necessary.
7. International Shipping
At this time, we only offer domestic shipping within India. For international shipping inquiries, please contact us at accounts@rvstravels.in.
8. Changes to Shipping Policy
RVS Travels reserves the right to amend this Shipping Policy at any time. Any changes will be posted on our website and will take effect immediately.
9. Contact Information
If you have any questions regarding this Shipping Policy, please contact us at:
RVS Travels
Website: rvstravels.in
Email: accounts@rvstravels.in